Your Always On AI-Shopping Associate

Meet consumer demand for conversational commerce with the expertise of your best in-store associate

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Cimulate’s Conversational Co-Pilot builds on our CommerceGPT

It trains further on all of your content – blogs, guides, and more – to become an instant expert on your products and customers. Cimulate’s co-pilot gives your shoppers a dedicated expert which doesn’t just respond but guides their discovery and purchase process.

Natural language shopping assistant

The same ease of conversation with ChatGPT is now available on your site to support discovery, consideration, and purchase.

Intuitive conversations

Mirroring a human conversation, our Co-Pilot adjusts on the fly to changing topics and behaviors, delivering useful prompts to keep the conversation going and the shopper engaged.

Cross-Site Context Awareness

Whether you’re on a search results page, category PDP, copilot adapts the conversation to meet you with the right information for where you are in your journey.

Able to Action

Copilot isn’t confined to the lower right hand corner. It can draw on the commerce tools across your site, whether that’s refreshing search results, pulling in product recommendations, or surfacing a return policy.

Constantly Learning User Context

As the conversation evolves, co-pilot remembers the context the user has shared and begins to personalize its offerings.

Customizable tone and behavior

You can customize the look, feel, tone, and behaviors for your AI assistant.

NEW: Co-Pilot Analytics

Recently announced, customers can now see synthesized findings reflecting what is being asked, what conversations are converting, and not, and why. Merchants can quickly leverage a new buying pattern signal to make improvements.

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“Cimulate stood out because they didn’t just promise better search - they delivered a next-generation discovery experience tailored to our brand, our products, and our customers. Their AI-native approach gives us the ability to engage shoppers with precision, speed, and relevance in a way that legacy systems simply can’t match.”

“What impressed us about Cimulate was their ability to turn cutting-edge AI into tangible business outcomes for retailers. They’ve built a platform that doesn’t just bolt on AI - it reimagines the entire product discovery experience for the agentic era. That’s the kind of category-defining company we look to back.”