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Cimulate + Future Commerce Report

The Concierge Economy: Understanding AI's True Role in the Shopping Experience Report

Insights from 2,000 U.S. consumers show how Gen AI platforms are redefining the shopping journey from first search to final decision and raising the bar for brands and retailers.

Access the Report: The Concierge Economy

  • Discover how Gen AI platforms are redefining where shopping begins and how purchase decisions are formed.
  • Get exclusive insights from 2,000 U.S. consumers on how AI is reshaping discovery, research, and intent.
  • Learn how brands and retailers can earn AI-driven traffic and convert high-intent shoppers once they arrive.
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Join our Webinar for More Report Insights

Thu, Feb 19, 2026 2:00 PM EST

Webinar: 2,000 Shoppers Reveal Their AI Habits

Generative AI is reshaping how consumers shop, but what’s real versus hype? Future Commerce and Cimulate surveyed 2,000 U.S. consumers to reveal how shoppers actually used AI during the holidays. Join us to explore how AI is collapsing the funnel and redefining brand expectations.

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